Apply for a Card

How do I apply for an MBNA credit card?

Click on Personal Credit Cards or Business Credit Cards to apply online now. You can choose from a number of different credit cards and submit up to 4 balance transfer requests. You will receive a confirmation screen upon successful submission of your application.

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Who can apply?

For UK cards, you must be a UK resident aged 18 years or over. For business credit cards, you must have been in business for 2 years.

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How long does it take to get a decision on my application?

If you apply online between the hours of 8 a.m. to 8 p.m. Monday to Thursday, 8 a.m. to 5 p.m. on Friday, you could get an instant decision. For all other applications, you should hear from us within 7 to 10 working days.

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I have not received my signature pack–what should I do?
Contact us if you have not received your signature pack. For personal credit cards, call us on 0800 0851 709, 8 a.m. to 8 p.m. Monday to Thursday, 8 a.m. to 5 p.m. on Friday. For business credit cards, call us on 08000 922 955, between 8 a.m. to 7 p.m. Monday to Friday.

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How can I request a copy of my credit file?
You can obtain a copy of your credit file by contacting Experian and/or Equifax. Their telephone numbers and web addresses can be found in the External Resources section of this website.

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How do I activate my card?
For security reasons, when you receive a new or replacement card, you will need to call us on the telephone number provided prior to use.

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How should I use my card?

Choosing and Using is a free and impartial credit card guide for helping you understand how credit cards work, the factors that you should consider when making your choice and the best ways to use your card. The site has been created by APACS, the UK payments association who represent all of the major UK credit card issuers.

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