Thinking of leaving us?

We’re sorry you’re thinking of leaving us, you can tell us why online.

You’ll still have chance to review your options before confirming your decision. This could include making changes to your cover.

Cancel online

If you have Home Emergency cover and your home insurance policy number starts with HAP, this is a separate policy provided by Allianz Assistance. If you’d like to cancel it, please call 0345 641 9776  or email mbnahomeemergencyservice@allianz.com.

Please note: We don't offer discounts over the phone or online. The price you’ve been given is our best price based on your current cover and the information we hold.

Why choose MBNA home insurance?

Here when you need us most
Make claims easily online or by phone. Our out of hours emergency claims helpline is available for urgent support.

You decide the excess
Pay your chosen excess towards most claims. The higher the excess you choose, the less you could pay for your cover.

No hidden costs
We won’t charge you an admin fee for making any changes to your policy.

Manage your policy online
Easy to manage your policy online; claim, renew and pay. If you’re registered, sign into Online Services for extra features to make managing your policy even easier.

Worried about paying for your policy?

Please get in touch with us to see how we can help. We'll review your policy and look at how we can best support you. Here are some of the things we could look at to help:

  • request a payment holiday
  • check if there’s any part of your cover that you no longer need
  • see if there’s any other way we can reduce the cost of your policy

 

Get in touch

Bereavement

If you're cancelling due to a bereavement, we can help.