Change how your policy renews

You can set your policy to renew automatically. Or, if you prefer, you can do this yourself each year at Renew your home insurance.

In order to amend your settings, we need to know when your policy is due to renew.

Choose the option that's right for you.


When is your policy due to renew? 
 

My policy renews in the next 33 days
 

  • If you want to turn on automatic renewal, you can do this after you’ve renewed your policy. Just go to Renew your home insurance or call us.
  • If you want to turn off automatic renewal but still want to renew your policy, call us and let us know. Once you do, your policy will renew one last time, then will not automatically renew again.
  • If you don’t want to renew your policy at all, you can set your policy to cancel at your renewal date.

My policy renews more than 33 days from today
 

  • Here's how it works:

    • We'll let you know when it's time to renew and what your new price will be.
    • If you're happy to keep your policy, we'll renew it for you. You can still cancel or make changes to your policy at any time. 
    • We’ll set your policy to renew each year unless you tell us otherwise.
    • You can turn automatic renewal off at any time.

    To turn on automatic renewal, just contact us. 

    Call us

  • Here's what it will mean:

    • When it's time to renew your policy, we'll send you a renewal pack with your new price.
    • If you'd like to make any changes, just get in touch.
    • Once you're happy to renew your policy, let us know, and we'll take care of the rest.
    • If we don't hear from you, then your policy will end and you won't be covered.


    You can turn automatic renewal back on at anytime.

    Turn off automatic renewal


Why renew automatically?

If you set your policy to renew automatically, we’ll still send you details of your cover and price in good time before your policy is up. When your policy renews, you won’t pay more than if you were a new customer. 

    • Take some of the effort out of renewing your policy. If we don’t hear from you, we’ll set your policy to renew each year. You won’t need to give us a call unless you want to make any changes.
    • Get peace of mind, knowing you won't have gaps in your insurance cover.

FAQs
 

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