Customer using the Mobile app whilst getting coffee

Message us to get help 

Did you know credit card and loans customers can message us online?

Get answers 

Our virtual assistant can easily answer most of your questions so you can get on with your day.  

Help from a human

If the virtual assistant can’t help, it will pass you onto someone who can. You can message a real person to get things sorted.

Don't hang about

With notifications, there’s no need to wait on hold. We’ll let you know when you have a reply.

Find a phone number

  • Credit card support

    Call us on 0345 606 2062 or +44 1244 659 005 if you're outside the UK.

    Lines are open 8am to 6pm, 7 days a week and closed on bank holidays.

  • Home insurance support

    Call us on 0345 266 6679.

    Lines are open Monday to Friday 8am to 6pm and Saturday 9am to 1pm.

    Please note: We don't offer discounts over the phone or online. The price you’ve been given is our best price based on your current cover and the information we hold.

    LifestyleProtect

    For help and cancellation, call us on 0800 587 0525.

    Select option 2. 

    Lines are open 8am to 10pm, 7 days a week. 

    For new and existing claims, call us 0800 587 0525.

    Select option 1.

    Lines are open Monday to Friday 8am to 6pm. 

  • Loan support

    Call us on 0330 678 1430

    Lines are open Monday to Friday 8am to 8pm, Saturday to Sunday 9am to 6pm, and closed on bank holidays.

    Online registration

    Call us on 0345 878 0001

    Lines are open Monday to Friday 8am to 8pm, Saturday to Sunday 9am to 6pm, and closed on bank holidays.

  • Savings support

    Call us on 0345 8355 376 or +44 113 3660 161 if you're outside the UK.

    Lines are open Monday to Saturday 8am to 6pm and closed on bank holidays.

MBNA Mobile App

Get set up online today
 

  • Join our 1 million app users.
  • Fast and secure log in.
  • Stay up to date with notifications.

 

How to set up the app

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Online Services

Log in to check your balances and transactions or make a payment.

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Register now

MBNA Mobile App

  • Join our 1 million app users.
  • Fast and secure log in.
  • Stay up to date with notifications.

 

Download now

How to set up the app

Online Services

Log in to check your balances and transactions or make a payment.

Log in

Register now

More support

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Message us online

Get answers to your everyday questions about your credit card or loan. 

Do more with our app

Find out about all the great services in our app, and how it compares to Online Services.

Help and support

Need help with our products and services? We've got you covered.

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Calls and online sessions may be monitored and recorded.