Interest rates and fees

You’ll find information about both promotional and standard interest rates in a couple of places. You can read through the terms and conditions of your account, which include all sorts of useful information about your interest rates.

Alternatively, for a snapshot including details of offer expiry dates and rates that currently apply to portions of your outstanding balance, refer to your latest statement. On the transactions pages of your PDF or paper statement you might find the ‘Breakdown of balance’ and ‘Summary box’ particularly helpful.

You’ll be able to see any different rates of interest based on transaction type or whether it’s a standard or promotional interest rate. And you can check when promotional interest rates will expire.

If your account’s set up with paperless statements, you’ll need to log in or register to view them online. You can view your statements by clicking the ‘View statement’ button next to your credit card, then selecting ‘PDF statements

Important - not all balances will have a promotional rate, in which case it’s the standard contract rates that apply.

Your statement will detail ‘Next month’s estimated interest’, just so you’re aware and can budget accordingly.

The calculation assumes that:

• You continue to make the minimum payments on time.
• You don’t make further transactions in the coming month.
• You don’t incur additional fees or charges.
• There are no changes to your statement date or interest rate (excluding promotional offer expiry).

Good to know

We don’t charge interest on purchases made during your latest statement period if you pay off your full balance (including any balance transfers and money transfers) by the payment due date, and you also paid your previous month's balance in full by the due date.

Interest is calculated daily and charged to your credit card statement when it’s produced each month. To see when interest is not charged, please see your Terms & Conditions.

A handling fee will be charged for all cash transactions, including using your card or card number to take out cash. Examples include things like:

• Using your available credit to obtain cash (e.g. at an ATM or at an over-the-counter service). 
• Gambling transactions, using your card to make transactions at casinos, betting outlets and bookmakers, and buying online lottery tickets or gaming chips, share trading or spread betting.
• Buying foreign currency.
• Sending money orders or wire transfers (other than balance transfers or money transfers).
• Buying coins, banknotes or digital currency.
• Paying government or court fines, enforcement penalties, fees or costs.
• Online trading such as share dealing or investments.
• Purchasing or topping up electronic money, payment cards, mobile wallets or account dashboard services.

More about credit card fees and charges

Unless you’ve got an active promotional offer on your account (for example, 0% on card purchases) the standard rates detailed in your credit card terms and conditions will apply. Interest accumulates daily and will appear as a charge on your monthly statement.

Refer to your latest statement for details on interest and charges. You might find the ‘Breakdown of balance’ and ‘Summary box’ on the statement particularly helpful.

If your account is set up with paperless statements, you’ll need to log in or register to view them online.

Good to know

We don’t charge interest on purchases made during your latest statement period if you pay off your full balance (including any balance transfers and money transfers) by the payment due date, and you also paid your previous month's balance in full by the due date.

More about credit card fees and charges

We won’t charge you interest on default sums for at least 28 days after the day you receive your statement. Once those 28 days are up, we'll charge you interest in line with your terms and conditions, at the same rate as card purchases. We don’t charge further interest on interest relating to default charges.

More about credit card fees and charges

You’ll find lots of useful information on the transactions pages of your latest paper or PDF statement, including details of offer expiry dates and rates that currently apply to portions of your outstanding balance. In the ‘Breakdown of balance’ and ‘Summary box’ on the statement you’ll be able to see any different rates of interest based on transaction type or whether it’s a standard or promotional interest rate. And you can check when promotional interest rates will expire.

If your account’s set up with paperless statements, you’ll need to log in or register to view them online. You can view your statements by clicking the ‘View statement’ button next to your credit card, then selecting ‘PDF statements.

Important - not all balances will have a promotional rate, in which case it’s the standard interest rates that apply. You’ll find more information about those in your credit card terms and conditions.

Various fees and charges could apply to your account, ranging from handling fees on transfers, to charges for late payments.

You’ll find more specific details for your credit card in your terms and conditions, but we’ve also created a handy guide with general information to help you.

More about credit card fees and charges

No, any transfer fee you've been charged will not be reduced, even if you pay off your balance early.

When promotional offers come to an end, the standard interest rates at that time will apply to the outstanding balance.

You’ll find information about both promotional and standard interest rates in a couple of places. You can read through your credit card terms and conditions, which include all sorts of useful information.

Alternatively, for a snapshot including details of offer expiry dates and rates that currently apply to portions of your outstanding balance, refer to your latest statement. You might find the ‘Breakdown of balance’ and ‘Summary box’ on the statement particularly helpful.

If your account is set up with paperless statements, you’ll need to log in or register to view them online.

Transactions of the same type (e.g. card purchases) made at a promotional rate will be charged at that rate until the promotion ends.

New card purchases that aren't eligible for that promotional rate will be charged at the standard interest rate, which is why multiple interest rates may show on your statement for the same transaction type.

Your latest statement includes details of offer expiry dates and rates that currently apply to portions of your outstanding balance. You might find the ‘Breakdown of balance’ and ‘Summary box’ on the statement particularly helpful.

If your account is set up with paperless statements, you’ll need to log in or register to view them online.

Good to know

Details of your standard interest rates can be found in your credit card terms and conditions.

If you’ve received a letter about an increase to your interest rates, it’ll include all the information you need, including any options you have if you want to reject the changes.

Changes usually apply to your balance as a whole, unless you’ve got an active promotional rate on your account, in which case the changes will only apply when the promotional rate expires, assuming you don’t breach your terms and conditions, e.g. if you haven’t paid on time.

Refer to your credit card terms and conditions for details.

For a snapshot including details of offer expiry dates and rates that currently apply to portions of your outstanding balance, refer to your latest statement. You might find the ‘Breakdown of balance’ and ‘Summary box’ particularly helpful.

It is the interest rate set by the Bank of England and is also known as the ‘official Bank Rate’. It affects the interest rates offered by Banks, Building Societies and other financial institutions. You can find out more about the Base Rate.