Credit card help

Check out our popular help topics. Need more support? Message us in the MBNA Mobile App. It's safe, simple, and may save you a call.

How to message us

Using your card

Activate your card
Balance Transfers
Money Transfers
Fees and charges
Change your credit limit
Get a second credit card

Card & account management

Help & guidance

Managing persistent debt
Unrecognised transactions
Transaction disputes
Getting online
Using your card abroad
Report a bereavement

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Online services

Log in to check your balances and transactions or make a payment.

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Money worries

With the rising cost of living, it's natural to worry about your money. We’re here to help.

Need more help?

If you've a credit card or loan, you can solve many questions online by messaging us in our app.

Don't use online services? Visit our help centre or give us a call.

How to message us More help and support