Change your name or title

You can do this on our app

Our iOS app is the simplest way to change your name or title.
It can be done in just a few short steps.
To change your name, you just need either your driving licence, or EU or UK Passport.

If you don’t use our app

Write to us expandable section

Although you can’t update your name online, you can complete and print out the form you’ll need.

Log in or register for Online Services on a computer. From the menu at the top of the page, select ‘Your profile’, ‘Change your contact details’, and then ‘Change name’.
Where to send your form expandable section
Where you send your form depends on what type of account you hold with us.

If you are sending an original document, you may want to send your letter to us by recorded delivery.

Once we’ve processed your name change, we’ll return any original documents to you. If you need any certified documents returning you must request this.
- Credit cards
Send your completed form and evidence to:

MBNA Limited
Credit Card Operations
BX1 1LT
- Loans
Send your completed form and evidence to:

Personal Loans Service Centre
PO BOX 952
Newcastle upon Tyne
NE27 9DH
- Home insurance
Find out how to manage your policy online.
- Savings
Write to us and include your evidence:
MBNA,
Savings,
BX1 1LT
Documents we need to change your name expandable section
Change of name or title

English language marriage certificate.

Civil partnership registration document (UK or overseas registered).

Copy of Register of Corrections (Scotland) or Deed Poll (rest of UK) entry. Online application screen prints aren’t acceptable.

A statutory declaration, sworn or notarised by a solicitor or someone allowed to take oaths.

Amended birth certificate.

Equity card.

Evidence of a given or hereditary title (such as Lord), award (for instance MBE) or qualification (for example PhD). Titles purchased online aren’t acceptable.

Change your name after a divorce

If you want to change your name after a divorce, you’ll need your:

Divorce papers or decree absolute.

Marriage certificate.

You’ll also need one of the following:

Your birth certificate.

Deed Poll (not available in Scotland).

A copy of the entry in the Register of Corrections (Scotland only).

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