Message us to get help 

Did you know credit card and loans customers can message us online?

Get answers 

Our virtual assistant can easily answer most of your questions so you can get on with your day.  

Help from a human

If the virtual assistant can’t help, it will pass you onto someone who can. You can message a real person to get things sorted.

Don't hang about

With notifications, there’s no need to wait on hold. We’ll let you know when you have a reply.

Find a phone number

MBNA Mobile App

Get set up online today
 

  • Join our 1 million app users.
  • Fast and secure log in.
  • Stay up to date with notifications.

 

How to set up the app

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Online Services

Log in to check your balances and transactions or make a payment.

Log in

Register now

MBNA Mobile App

  • Join our 1 million app users.
  • Fast and secure log in.
  • Stay up to date with notifications.

 

Download now

How to set up the app

Online Services

Log in to check your balances and transactions or make a payment.

Log in

Register now

More support

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Message us online

Get answers to your everyday questions about your credit card or loan. 

Do more with our app

Find out about all the great services in our app, and how it compares to Online Services.

Help and support

Need help with our products and services? We've got you covered.

Get more help

Calls and online sessions may be monitored and recorded.