Money worries
Life doesn’t always go to plan, but the sooner you seek help, the sooner you will get back on track.
If you find you are worrying about money, managing your debt or the rising cost of living and energy prices, you really aren’t alone. Please don't be tempted to ignore the problem and hope it just goes away - it won’t! Whatever help you need, you can find it here.
Worried about a credit card or loan?
You can find a range of support options online. Log in to the app or Online Services:
In the app: Search for ‘Need help with your debt or payments’ or select the three-dot menu to find it.
Online Services:
- On a phone: Select the ‘Our products and services’ tab. Then select ‘Need help with debt or payments?’ for the credit card or loan you need our support with.
- On a computer: Select ‘Need help with your debt or payments?’ on the account menu.
Help with your accounts
Tools to help you with payments and credit
Stay in control
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Our FAQs on the cost of living crisis will let you know what help is available.
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Universal Credit can help with living costs if you’re out of work, can’t work or are on a low income. Find out if you’re eligible for Universal Credit support.
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Access financial support and guidance from free independent organisations or your government.
Find out if you can get support to claim a range of benefits and housing options that you may be eligible for.
Help with something else
Extra help and guidance
Life doesn’t always go to plan, but the sooner you speak to us, the sooner we can help.
Support when you need it
Life doesn’t always go to plan, but the sooner you speak to us, the sooner we can help.
Mental health conditions
If you find you are experiencing mental health conditions and this is affecting your money or your finances, you really aren’t alone.
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To use the MBNA Mobile App you need to have a valid phone number registered to your account. You can either use your Online Services details to log in or you can register for the first time in the app. Our app is available to iOS and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn't work on jailbroken or rooted devices. Terms and conditions apply.